JM
Julie M
1 reviews | Active since Jan 2013
20 Nov 2015, 19:28
Continually ignored by FNB
3 weeks since reporting unauthorised debit order. The bank only responded after reading my complaint on HelloPeter and after two days went back to ignoring me. So, so disappointed. After many happy years with this bank, I won't be recommending it any time soon.
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Nov 2015, 08:46Hello Juliem77,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply21 Nov 2015, 08:46
Official
Hello Juliem77,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)