1 reviews | Active since May 2017
Contactless Facility Functionatlity - RISK to Theft!
<p>FNB</p> <p>I went to PnP and my transaction was R128.33. Presented my credit card and the cashier just swiped it and out spat the receipt. When I asked what about me punching in the pin # she said its swipe and go for transactions less than R200. That only transactions more than R200 I have to key in my pin #. And NO Incontact notification came through either via sms or email.</p> <p>I AM NOT HAPPY ABOUT THIS !!!!! You didnt notify me that you would change this functionality on my accounts and your Contact Centre responded to me saying that the Contactless Facility CAN NOT BE DISABLED! </p> <p> </p> <p>How are we supose to be kept safe from all the ********* lurking around. Nothing stops a ******** from using your cards to make purchases under R200 and get away with this. You are encouraging ******* to work through loop holes and not get caught and us customers are left vunerable. </p> <p> </p> <p> </p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
