ZH
Zeenat H

1 reviews | Active since Jun 2017

31 Jul 2017, 12:20

Contacting Cresta Branch

<p>Getting through to a branch is the most frustrating experience, the IVM's are so tedious and limited and to top it off the lady keeps asking for a password once you do finaly make a selection, however does not explain what password she is refering to, like what the flip!!</p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2017, 12:40
Official

Good Day,

Thank you for taking the time to bring this to our attention. I would like to once again apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and routed to the relevant department for investigation and resolution.

Your complaint reference number is ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)