AL
Andries L

1 reviews | Active since Dec 2011

04 Jul 2017, 13:15

Contact Private Banker function is a joke

<p>I dont even know why I still bother with their "contact private banker" service. they never get back to you. Only if you report them, then they get back to you and if they dont know how to they have the check with some first. Contacted the private banker last week. Still waiting. </p> <p> </p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2017, 13:42
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get resolution and to address service failure .We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***