1 reviews | Active since Aug 2017
Contact center service
Ive been calling fnb for the past hour and I wait on the call for over 25 minutes then get cut off Ive done this 3 times. Customer service from the fnb contact centre has become appalling! Absolutly shocking.
Good Day Tmbhelu,
We sincerely apologise for the delay in response.
We have noticed that the relevant department tried contacting you to no avail and there was no option to leave a voice message however there has been an email which was sent to you for direct assistance.
If you have not yet been assisted as yet kindly contact ***
***
Apologies once again for the frustration caused.
Kind regards,
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Tmbhelu,
We sincerely apologise for the delay in response.
We have noticed that the relevant department tried contacting you to no avail and there was no option to leave a voice message however there has been an email which was sent to you for direct assistance.
If you have not yet been assisted as yet kindly contact ***
***
Apologies once again for the frustration caused.
Kind regards,
Regards,
Client Experience Team
Email address: ***
Tel number: ***