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eric C

1 reviews | Active since Jun 2017

13 Jun 2017, 10:18

contact

<p>i need to go overseas and use my card, it will be blocked so i filled in the long form online to get an email back saying they can not help me i must call, they dont give me a number, i tried calling various numbers and get transfered back to the start, i tried calling the branch and no one can help, they have effectivly captured my account and refuse to allow me access to my funds when i go over seas, it has been two hours now and pure hell trying to get a response from a competant person, i now can understand why the gupta family got so upset, but i have not commited *****, this is beyond a joke, i am sure it is ********l to with hold a working mans money, if anyone knows can i lay a ***** or bad bussiness practise change against fnb, i am truelu terrified now, i believe this is a conspiracy due to the financial downgrade they recieved from moodys last nite, best get your money to a safe place, buy a mattress</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jun 2017, 10:40
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)