1 reviews | Active since Aug 2016
Consumer never wins with these deals...
<p>Signed up with FNB connect last year, moving across from Vodacom. I've written a previous review regarding my disappointment and frustration on moving to FNB Mobile. </p> <p>Huge lack of accountability; they are quick to sign you up and change terms and conditions when ever they please. My normal mobile bill comes to R499 each month but this month I was hit with a wopper R990 in addition to the standard R499 being deducted. </p> <p> </p> <p>I will be moving off FNB and back to my previous cellular provider at the end of this month.</p> <p> </p>
Good day Ms. pia-harris
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. pia-harris
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***