Consumer Foreign Tax

FNB freezes your account over foreign exchange tax on a Friday afternoon. When you phone the call center number given on that same Friday, no one answers for over an hour !!!!!!!!! Then you leave a message as it is a option in the call menu and no one comes back to you !!!! I went into the branch, then they say they can only help you on Monday.... Worst part, you DO NOT even work overseas and your accounts are put on hold for a document that is not even applicable to you ....

Pathetic... I will definitely move banks after this .... I would suggest you do the same , since you are just a number !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!