*********** consultants

I have been trying to get help from this bank and it's been 4 days so far and everytime i call them they always seem to be lost.

I logged a case on Monday morning 24th Nov 2025 because my Banking app was flagged. They told me that I must wait 2 working days for it to be resolved. Today is the 3rd working day and I spoke to Nomthandazo from online banking and she said she will call me at 16.05pm today and I got the call recorded and up until now she haven't honored her promise. So unprofessional !

I will be logging a complaint with the ombudsman against FNB.