SS
Shaik S
1 reviews | Active since Dec 2017
17 Aug 2019, 00:07
Consultant giving wrong information
Incorrect advice from consultants I went to the branch and told fnb I needed a Sim card, consultant advised that it's Free no charge. The one with the charge is R45.
Took the free one, got home saw R10 charged on my account. Ridiculous, so happened I lost the Sim, went back to get another Sim, second consultant said that it will be R10. I accept second charge as I was advised, first charge I dont, consultant **** to me. Why must I pay twice for sim
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FNB (First National Bank)'s replyOfficial
17 Aug 2019, 09:18Good Day Shaik Sunrathie
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply17 Aug 2019, 09:18
Official
Good Day Shaik Sunrathie
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***