1 reviews | Active since Sept 2010
Consultant dropping the call
Tried getting hold of a consultant on Premier Banking Call Center,
1st time the call was dropped when they answered - no call back 2nd time we were on the line for +- 8 min - call dropped- no call back
I'm not phoning back a 3rd time.
This needs to be addressed.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will
provide you with feedback.
The complaint reference number is ***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will
provide you with feedback.
The complaint reference number is ***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)