NM
Nomathamsanqa M
1 reviews | Active since Jan 2014
02 Feb 2015, 13:21
consultant area
It's been over 1h30 and only one person has been helped at the consultant area, the other consultant is on lunch. I know it's month end, but only one person helped at the consultant area, we are still waiting to be helped. No one is walking the floor.
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Feb 2015, 13:42Hello Noma87,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 615917.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 615917.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply02 Feb 2015, 13:42
Official
Hello Noma87,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 615917.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 615917.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)