Consultancy Horror!!!

Terrible Service!!!!!!

I spoke to a lady called Ntombie Mahlangu for a good 30 minutes arguing back and forth my unpaid debit fees. She refused to acknowledge my dispute and told me this is how FNB operates. She hung up on me and i called back where i was assisted by Andries. I explained the situation to him. He told me that such events do occur and explained what had occurred. He logged a case for me and even sent an email with the case number. I really appreciated his service. its unfortunate that some peoples good service get outweighed by consultants who do not know proper etiquette to communicate with clients.