1 reviews | Active since May 2012
CONSTANT TRANSFERRIGN BACK TO Q VIA CALL CENTER LOOP
<p>I called yesterday, the person i spoke to gave me ref: ********** promised to call me back this morning. it is 14H21, no call. I am urgently in need of help.</p> <p> </p> <p>now your BEST CALL CENTRE agents(sarcastic) keep transferrign the call back to the q. I am HIGHLY irritated as I have been on the phone pilalr to post with no resolution</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)