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clayton C

1 reviews | Active since Jul 2016

14 Sept 2017, 08:58

Constant spam lately despite me never opting in for marketing!

Lately I have been called almost daily with some telemarketer offering overdraft and loan facilities from FNB. I have asked each time that they stop, yet it just continues.

I HAVE NEVER OPTED IN TO MARKETING ON ANY FNB CORRESPONDENCE.

Do you just ignore my request to not be contact for ANY marketing?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Sept 2017, 10:42
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to Premier Resolution Centre who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)