CONSTANT SERVICE DELIVERY ISSUES

<p>I seem to be having constant issues with FNB, firstly i left a query to open an investment account about a month ago till date no response, secondly i was assured i could negotiate intrest rates for my home loan as well as vehicle finance due to my platinum status but this was never honoured when i enquired, thirdly a consultant called me in order to take out a pre approved credit card which he assured me i would be a bundled fee but and consultant (Mncedisi)called me today advising this was untrue and there is a seprate fee he also advsied that they had made a mistake with my credit limit which was already approved and it is now a lower amount i did advsie him that my salary information is also incorrect as well. I am actully tired of this fiasco and considering moving my protfolio to another bank. kindlly get one of your seniors to call me urgently.</p>