1 reviews | Active since Apr 2016
Constant instance of NO HELP - FAULTS - AND SORRY
<p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px;">I was at fnb atm in archies on bengal str laudium</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px;">I withdrew 1000</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px;">In the i counted the money when i had to pay someone and realised i was 100 short and contacted securechat immediately.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px;">She said i should go back</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px;">The owner said he contacted fnb to upgrade as it was faulty.</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px;">They said its happening to many clients!!!!</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px;">I demand my shortfall!!!!</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px;">I will put this on hello peter as you always putting me in grief!</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px;">He said he has told you about this</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px;">Nonetheless i hope you dont get unproffessional people calling me telling me they dont know this and that and will get the relevant people involved and then dissappear as you are famous to do that!</p> <p dir="ltr" style="color: #000000; font-family: sans-serif; font-size: 13.696px;">Fix this ASAP</p>
Well let me tell you the trend of fnb complaint resolution. 1. Customer complains
2. You respond
3. You very sorry and concerned apparently
4. Its escalated
5. Someone apparently is appointed to sort this put so they call me...
6. They dont understand how to fix it
7. After spending hours of calls with me... you waste my time and money... you should rather pay me!
8. You dissappear with any resolution or feedback.
9. Hopeless
Well let me tell you the trend of fnb complaint resolution. 1. Customer complains
2. You respond
3. You very sorry and concerned apparently
4. Its escalated
5. Someone apparently is appointed to sort this put so they call me...
6. They dont understand how to fix it
7. After spending hours of calls with me... you waste my time and money... you should rather pay me!
8. You dissappear with any resolution or feedback.
9. Hopeless
