Consistently shocking service

I am in absolute disbelief at how bad FNB connect is, both in their inability to supply quality coverage, as well as not even being able to supply any level of acceptable support to compensate for that failing.<br> <br> For 3 months I have had nothing but pain and frustration with trying to use FNB Connect, from when they took OVER AND MONTH to answer a simple query of \How to access voicemail while roaming\", the answer as it turns out, is the same one you dial in SA, at full roaming rates. Which happens IN JHB, IN BUILT UP AREAS, I don't even have to leave the country to be roaming.<br> <br> The worst is the feedback after each complaint<br> <br> \"Thank you for taking the time to bring this to our attention. ...<br> <br> A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.<br> <br> The reference number is *****\"<br> <br> Except THEY LIE, there is no follow up, there is no resolution. Now my phone is on soft lock (I did travel, and use it for 7 minutes), except now I can't even call THEIR OWN HELPLINE to get it operational again.<br> <br> Thanks FNB Connect, it appears you are the devil spawned offspring of FNB (the bank itself), and not a fresh alternative"