Conned into opening a bank account

I recently approached FNB to open a priority banking account with the explicit instruction that I receive the same rates and facilities that I have with my current bank. Initially they give me a written quote but the rate and facilities weren't the same. I was then told by Harold that I could get a bank account with an overdraft facility that had the same rate as my current bank but the amount was less to get the system and as I bank with them they will look at other facilities. The account was opened and I was informed by Neo Molise that I should deposit R500 to activate the account and then the overdraft facility will become available. When the facility was not available I was told by Harold that if I deposited R30000 into the account then they will activate the facility. However after depositing the R30000 and the facility was still not available I was told that I do not qualify for the overdraft. They subsequently charged me fees on the priority banking account. I now will cancel my bank account with FNB and request that they refund my fees. I will never recommend anyone to FNB as it seems like they conned me into opening the account. I will remain loyal to Standard Bank.