ZX
Zandile X
1 reviews | Active since Oct 2017
30 Jan 2019, 05:37
Connect Topup Debut
i have a problem with debut orders that i have not authorized every month, every time i reverse and stop the debut but another one will definitely debut the certain amount on my account. secondly i have this connect topup debut that's taking my money every month, it is worse that every time its double the amount of 60 rand, and there is not option to stop or reverse this debit order, and am not using the FNB card so if its linked to it am not sure whats are they debuting for. i want to stop it.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
30 Jan 2019, 08:52 Good Day Zandile Xulu,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply30 Jan 2019, 08:52
Official
Good Day Zandile Xulu,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)