1 reviews | Active since Jul 2016
CONNECT PHONE
I M DESPERATELY LOOKING FOR A CONEXIS X1 IT IS ON PROMOTION DUE TO PHASING OUT PLEASE INFORM IF SALES DEPARTMENT CAN CONTACT ME TO DO THE SALE I TRIED ONLINE BUT KEEP SAYING ERROR. THE PRODUCT IS STILL BEING ADVERTISED ONLINE SO I DEMAND THAT I GET IT I WILL NOT TOLERATE SUCH POOR SERVICE FROM FNB AS I AM WORKING I CANNOT CALL AND HOLD FOR MINUTES ON END. FOR A CONSULTANT IF I DO NOT ANSWER PLEASE TRY CALLING AGAIN. AND I NEED THE PHONE I WANT THAT ONE FOR R49 PM
Good day Farhaan Bhamjee,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Farhaan Bhamjee,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)