WS
Werner S
1 reviews | Active since Sept 2012
25 Nov 2024, 09:28
Connect device application declined without reason or help getting it sorted.
I been buying connect devices from FNB since I opened a account. All of a sudden I stopped qualifying last year with one of the devices now being paid, I tried again and still don't qualify without any reason. Without a way to fix it and no help from FNB.
Helpful (0)
Replies (1)0
Replies (1)WS
Werner S's updateReviewer Update
17 Apr 2025, 13:46Unfortunately, this issue has not been resolved. Despite the formal complaint, I have not received any satisfactory assistance or explanation from FNB. As a result, I am in the process of closing my accounts as soon as possible. This experience has been extremely frustrating and disappointing, especially after more than 10 years of being a client.
WS
Werner S's update17 Apr 2025, 13:46
Reviewer Update
Unfortunately, this issue has not been resolved. Despite the formal complaint, I have not received any satisfactory assistance or explanation from FNB. As a result, I am in the process of closing my accounts as soon as possible. This experience has been extremely frustrating and disappointing, especially after more than 10 years of being a client.