TM
Thobeka M

1 reviews | Active since Jul 2017

06 Jul 2017, 20:42

Connect debit order again

<p>Can you guys do this to me. Im so ****en ****ed this time you guys took R561 like really I neeed that reversed the same way I was debited and o must be done today or tomorrow latest. Im sick of the service I get when I complain its like im just another water droplet in an ocean. If you lodging a complaint makr sure that the person calls me to tell me that irs been reversed. I have moved away twice from you guy because of debit orders I actually see myself moving and never coming back to you guys. Im so disgusted hey</p>

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jul 2017, 12:24
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

TM
Thobeka M's update10 Jul 2017, 09:51
Reviewer Update

I am still waiting to be called till today

FNB (First National Bank)
FNB (First National Bank)'s reply10 Jul 2017, 12:00
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)