ET
Eben T
1 reviews | Active since Jul 2016
04 Sept 2020, 06:37
Confusion Reigns at FNB COVID Relief
I am struggling to get answers from the various call centres regarding my COVID relief fund. I app**** and as far as I know I received the extended 6 months benefit but according to some personnel my relief is now finished (although I only had 3 months) whilst others say I need to submit documentation. Which Hy have at least 3 times. Can someone please explain to me what is going on?
Helpful (0)
Replies (7)0
Replies (7)ET
Eben T's updateReviewer Update
05 Sept 2020, 15:10Thank you. Complaints are all nice and dandy but obviously I all of a sudden sit without the money I had bargained on. I had to cur but on my medication because I can't do the co payment and luckily people are helping us with food.
ET
Eben T's update05 Sept 2020, 15:10
Reviewer Update
Thank you. Complaints are all nice and dandy but obviously I all of a sudden sit without the money I had bargained on. I had to cur but on my medication because I can't do the co payment and luckily people are helping us with food.
ET
Eben T's updateReviewer Update
26 Sept 2020, 15:54And I am still waiting for someone from the bank to contact me. Well done for actually being consistent with you horrible service.
ET
Eben T's update26 Sept 2020, 15:54
Reviewer Update
And I am still waiting for someone from the bank to contact me. Well done for actually being consistent with you horrible service.
ET
Eben T's updateReviewer Update
29 Sept 2020, 15:27The trick would seem to not pay your debts and then when they phone you (notice how quick that went) direct the person to the COVID relief fund people. Nervermind that I already "lost" some money but let FNB fight with each other. Hopefully that will sort it out.
ET
Eben T's update29 Sept 2020, 15:27
Reviewer Update
The trick would seem to not pay your debts and then when they phone you (notice how quick that went) direct the person to the COVID relief fund people. Nervermind that I already "lost" some money but let FNB fight with each other. Hopefully that will sort it out.
ET
Eben T's updateReviewer Update
03 Oct 2020, 13:19Since this is related I will post the SMSes every time I receive them over here as well.
ET
Eben T's update03 Oct 2020, 13:19
Reviewer Update
Since this is related I will post the SMSes every time I receive them over here as well.
ET
Eben T's updateReviewer Update
03 Oct 2020, 13:19FNB - Regrettably we have not received your credit card payment. Please make a payment of R2055.40 or call *** for assistance.
ET
Eben T's update03 Oct 2020, 13:19
Reviewer Update
FNB - Regrettably we have not received your credit card payment. Please make a payment of R2055.40 or call *** for assistance.
ET
Eben T's updateReviewer Update
03 Oct 2020, 13:19FNB :-) Chq Acc ...767447 is overdrawn with R873.95. Please deposit R873.95 immediately. Kindly ignore this message if already deposited. FNB a div of FRB Ltd.
ET
Eben T's update03 Oct 2020, 13:19
Reviewer Update
FNB :-) Chq Acc ...767447 is overdrawn with R873.95. Please deposit R873.95 immediately. Kindly ignore this message if already deposited. FNB a div of FRB Ltd.
ET
Eben T's updateReviewer Update
03 Oct 2020, 13:20FNB :-) You have been contacted on several occasions regarding the excess on your Credit Facility .767447. Please make a payment immediately. Note that a collections agent is now monitoring your account. Kindly ignore this message if already deposited. Please reply "Yes" to speak to an agent. NCRCP20
ET
Eben T's update03 Oct 2020, 13:20
Reviewer Update
FNB :-) You have been contacted on several occasions regarding the excess on your Credit Facility .767447. Please make a payment immediately. Note that a collections agent is now monitoring your account. Kindly ignore this message if already deposited. Please reply "Yes" to speak to an agent. NCRCP20