1 reviews | Active since Jun 2012
Confusing New OTP Method
<p>Who did FNB interview about their new "Innovation" (getting my OTP by using both my PC and the banking APP).</p> <p>It's like I am beggin them to use my money, these is causing unnecessary expenses through Data purchases.</p> <p>After all these unnecessary expenses incurred, the stupid app is experiencing "connectivity issues".</p> <p> </p> <p> </p> <p> </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
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Complaints Resolution
Melinda Duvenhage
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Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)