Confused bankers that does not read properly what's requested from them

Why am I struggling with these private bankers!

Yesterday I did the secure chat with probably 3 bankers to assist me with a credit card statement and just received the incorrect statement for the SECOND time! I moved from Wealth to Private clients in June, on 19 June my new Private Clients credit card was activated and my wealth credit card was removed from my online provile.

AGAIN for the 4th time now I NEED THE CREDIT CARD STATEMENT FOR THE WEALTH CARD FOR 1 JUNE 2023 TO 19 JUNE 2023 ****IL CLOSURE)

1) Why can't you guys supply with the statement for this period 2) Why do you want to charge me for this when I don't have access to this information?

Stop sending me the statement for 02/06/2023 (It's for the transactions for May)