1 reviews | Active since Jul 2018
Confused
I firstly received and sms stating that the amount of R560.55 was reserved for a particular purchase . Then afterwards I received a another sms saying you have exceeded your credit limit by R580.72 on account balance of R580.72 Kindly correct immediately.
Good Day Shafieka Roberts ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Shafieka Roberts ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***