Confirmation Message *Business Name:* FNB (First National Bank) *Review:* On 29 Feb I by accident paid the incorrect account from my fnb app

Confirmation Message *Business Name:* FNB (First National Bank) *Review:* On 29 Feb I by accident paid the incorrect account from my fnb app . I paid my clicks credit card issued by fnb. This account was paid up last year June. I went into the branch and was connect over the phone to the correct department. A Bonolo spoke to me and said when the money reflects I will be refunded and I have to send the fnb proof of payment. After sending the proof I got email saying I will get response within 3 days. Well it has now been 8 days later and no response. Sent a follow up mail and still no reply Was given on email a reference RE: Re: refund - [External Email] [REF:***]