1 reviews | Active since Jul 2017

19 Jul 2017, 11:48

Confirmation Letter

<p>This is unreal. I requested a confirmation letter from fnb regarding my account more than a week ago. I still dont have it and they cannot tell me the reason for the delay or when i will receive it. I feel like crying.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jul 2017, 12:01
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***