CH
Cronje H

1 reviews | Active since Aug 2009

22 Feb 2017, 12:06

Confidence restored

<p>After a rocky start I managed to switch my home loan to FNB with the help of FNB staff who engaged positively with me, making me feel like a valued client.</p> <p>Apart from being pleased with the considerable amounts I'll be saving, I was blown away at how quickly and efficiently the registration process happened. It took less than 10 minutes to sign all the paperwork at their attorneys, and I was kept well informed about the progress of the registration emails/sms. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Feb 2017, 12:26
Official

Good Day

I've received your compliment. Thank you so much for taking the time to compliment our staff. I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client We endeavour to assist you with any requirements you may have in the future.

Best Regards,
Complaints Resolution
Daffnie Govender
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