JK
Jaishal K

1 reviews | Active since Nov 2017

29 Nov 2017, 15:16

Conexis X1

What a waste of money on the Conexis X1...my screen cracked and when I went to a fnb branch to find out where can I fix it?

They dont know!!! What bull**** device is this?

When I called the fnb device department they gave me a number to contact regarding the repairs of the phone and when I called they said its R1200 just to repair the screen and dont have stock of it. On top of it I must still drive half and hour to drop of the phone which is ***** bull**** . I MUST PAY HALF THE PRICE OF THE **** PHONE JUST TO FIX IT!!!!!

Now I must sit without a phone which has all my contacts for work and yet must still pay for it!

The ConeXis X1 is a waste of your money people shouldn't purchase devices from FNB!!!!

FNB A BANK THAT *****S YOU OVER!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Nov 2017, 16:30
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)