Concerning Experience with FNB - Unaccounted Withdrawal

I've been an FNB customer for a while, but my recent experience has left me disappointed and concerned. An amount of R650 mysteriously disappeared from my account without any authorization or explanation. Despite my efforts to contact the customer service team, I've yet to receive a satisfactory response or resolution.

As a customer, it's unsettling to experience an unaccounted withdrawal, and I expect more transparency and accountability from my bank. I hope FNB takes my feedback seriously and investigates this incident to prevent similar occurrences in the future.

Until then, I remain cautious and uncertain about the security of my funds.