Concern Regarding Bond Application Process and Terms

I am so disappointed with the recent handling of my bond application. As a loyal client for over 20 years with a history of properly maintained bonds and no arrears, I was surprised by the current process and outcome.

Despite my longstanding relationship with FNB and my consistent financial reliability, I was asked to provide pay slips for 2022 and 2023. More concerning is the fact that the interest rate offered on my new bond application is higher than that of other banks where I do not hold accounts.

This may be reason enough for me to consider moving my banking elsewhere.