eJ
ewald J
1 reviews | Active since Apr 2013
15 Jan 2016, 16:14
Computor Off Line
On 15 January 2016 tried to go on the FNB website but there is no response This seems to be a major problem with FNB as this also happened in November 2015 One cannot do business with a system that is not reliable to render the service We have to pay for the poor quality of service
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Replies (1)
FNB (First National Bank)'s replyOfficial
15 Jan 2016, 16:25Hello ewald2610,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 849482.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 849482.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply15 Jan 2016, 16:25
Official
Hello ewald2610,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 849482.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 849482.
Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)