Comply with FICA x 5 times

During 2014 (March) I was contacted to comply with FICA on my business account. I comp**** by sending all the documents to a lady that was outsourced by FNB (Symington and De Kock attorneys).<br> Then during July 2014 I was contacted by Kotie Potgieter from FNB, asking for the same documents.<br> I reluctantly comp****, sending Kotie Potgieter these documents. After 1 months she still needed, just 2 more things. Then 1 months later, just two more. Then she was satisfied and confirmed that she has everything.<br> During Nov 2014 the branch contacted me with the same request and I blew a gasket! Then Kotie person contact me again with what she NOW needed (remember, I have comp**** and she confirmed all in order). That was the last, till: 29 April 2015. I received an SMS telling me that my account will be frozen on 6 may. Phoned call centre and Allsando said HE will personally send me the list of what they needed on 30 April (I am still waiting?). I phoned the branch, who gave a list and I sent this on 30 April, asked for confirmation, still waiting confirmation on this. The FB attendee promises to ESCALATE the matter....NOT. Tomorrow is due day....???? Lets see if they will FREEZE my account.