COMPLIMENT TO ANDREW (SUNWARD PARK)

I am writing this letter to appreciate the wonderful service of your bank’s staff. Recently, I visited your bank to report ***** on my daughter’s account and I was attended with the utmost professional attitude and perfection by Andrew (SUNWARD PARK). I want you to know how much I appreciate the excellent service Andrew provided. He paid attention to detail and had great communication skills. Andrew made sure that all my queries were resolved. He understood the urgency and sensitivity of the matter. I was really pleased by his professionalism and sense of urgency. I would like to thank you Andrew for your warm reception and patience in answering all my queries and ensuring that all my doubts were resolved. He even helped me set up my eBucks account which I did not know I had. I have points to the value of R2800 to spend which I would have not have known if it were not of him. He is truly living the FNB mission statement (how can we help you) . Once again, thanks a lot for serving my needs with such warmth. Yours Sincerely, Mateboho D