1 reviews | Active since Jul 2019
Compliment on exceptional Service!
I have purchased a FNB product. i was informed that the product would be delivered on Friday 5 July 2019,between 9 and 5. After staying at the office, literally sitting at the window, to wait for the product the courier company let me know that the driver was here and I was not (apparently the driver did not have my number), also after I phoned them twice. Long story short I ended up phoning FNB today to help me resolve this matter - I have yet to receive my product but I just want to compliment FNB and especially Calvin van Wyk (from the call centre) who is helping me to resolve this matter. He is keeping me updated throughout the day and I am extremely happy with the immediate help that I have received. Thank you so much for being my bank!
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
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Regards,
Hello Peter Complaints
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I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards,
Hello Peter Complaints
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