Compliment for Fnb instant payroll and Private client department

Dear FNB,

I would like to compliment the Instant Payroll department, specifically Andrew, Katlego, and Lerato, for assisting me in resolving an error on my profile. They were professional, attentive, and resolute, truly demonstrating the principles of Treating Customers Fairly (TCF).

I would also like to acknowledge Molefe (surname unknown) for his exceptional assistance in opening a new private account after my previous one was compromised due to *****. He was patient, knowledgeable, and took the time to educate me, leaving me empowered and confident.

With service like this, I am assured that my future with FNB is in excellent hands.

Kind regards,