DVdW
Danie Van der Westhuizen

1 reviews | Active since May 2018

26 May 2018, 12:08

Compliant about baddddd service from FNB Connect

What a bad bank....I tried to do application for iPad on my premier banking account with debt ratio of 1/1000....On both previous applications the transcations for iPads went through smoothly, but on this application they declined. So this type of service motivates me to move to another bank with muchhhhh beter service

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 May 2018, 08:54
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Smart Devices for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)