1 reviews | Active since May 2018
Compliant
Am very angry extremely sad how can u approve loan online without calling me for confirmation if u fnb are very desperate let not **** ur clients I tried calling fnb consulted they don't pick up the line since Thursday 26.04.2018 11:h00 it say please hold for 3 hour I went to the branch and ask they can't help they just Dail for me and keep on holding for more that an hour if I ask for alternative options they said nun I have to hold till when I will tel the whole world about this experience u r not fair u just make things without confarmation or without alerting ur clients that's totally wrong if it's how fnb bank works I will withdrawn from u and go to ur compatiters
I can't afford to pay for things I don't need/want I really don't want that loan
Good day Hunadi Mohlahlo,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Loans Department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Hunadi Mohlahlo,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Loans Department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)