1 reviews | Active since Mar 2015
Completely useless on all fronts!
I have been trying to obtain an FNB credit card for young professionals for over a month and at 3 different branches and my application has still not been processed. Each time I contact FNB I am told that they need another document from me which they had not previously told me about, despite having submitted all documentation required as listed on the website. <br> <br> I have submitted a complaint online and complained at a branch and yet no-one has contacted me.<br> <br> I have now spent countless hours TRYING TO GIVE FNB BUSINESS with no success and no-one willing to accept the blame or attempt to resolve the situation in any way that doesn't inconvenience me.<br> <br> Completely unacceptable on all fronts. <br> <br> I will be closing my account and switching banks ASAP.
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
