Completely unacceptable NEW client \service\""

Around 9th October last year I decided to open a business banking account with FNB for my newly registered business. I duly completed the application on their website and awaited response. I received a mail two days later with attached documents for completion, which I duly completed and returned. In the next two weeks there was some further correspondence and only by the 12th of NOVEMBER did I receive a mail saying that they were 'processing my application\ A day later I was informed that \"Your Online Banking/App profile has now been activated. You can now login.\" Only problem was I had not been provided with any login details.Apparently I need a card, which had not been delivered. I received a mail again on the 27th of November with an account and branch number saying couriers would deliver my card - Never happened! I have since then been attempting both by mail and in person at the Woodmead branch to find out what is going on. Nobody seems able to help! My mails to at least three different addresses on at least three occasions are consistently ignored, and an hour and a half at the branch has still not resulted in any action. As of today I still can not use this account."