1 reviews | Active since Sept 2017
COMPLETELY PATHETIC
FNB is charging me R110 penalty because the R5 tollgate didn't go through because my account was in excess.the tollgate was swiped while there was money in my account but apparently it wasn't deducted even though I received a notification on this.WORST experience I ever had with a bank.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)