JH
Justin H

1 reviews | Active since Apr 2016

12 Feb 2020, 13:14

Complete *******, time to change banks

I paid my credit card bill R50 short for the first time in 10 years. FNB charged me R400 interest. Complete *******, time to change banks

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Feb 2020, 15:50
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

 Hello Peter Complaints Team 

*** 

JH
Justin H's update13 Feb 2020, 11:45
Reviewer Update
FNB still owes me R236 for ********** transaction on my Credit Card. Dispute has been ongoing since January.
When are we going to resolve this outstanding issue?