Complete loss of service both online card purchases & all internet banking due to maintenance without prior notice to clients yet again!!!

FNB need to be fined by the banking ombud. This is the upteenth time that they have disrupted all client services without notice and no justification - i.e online banking trough their app, can't make payments, purchases etc as well as card purchases online or through 3rd party vendors.

I am a Private Banking client with FNB, therefore they are quite happy to charge me over R400 a month to bank with them and "use" their wonderful features.. What a joke, R400 a month but I can't book a flight or make a payment when I need to!!! And when then contacting their "Secure Chat agents" to find out what the F is going on with the bank - neither online banking payments(EFT), card payments, or 3rd party merchant payments that are verified either via OTP or the APP are currently possible - speaking to an agent on their online chat the pathetic excuse of an answer I get is: "Good morning please note that system maintenance usually runs until 8AM"!!!!!! This interruption of service started at 11:30PM. COMPLETELY UNACCEPTABLE.