CE
Christopher E
1 reviews | Active since Nov 2011
28 Mar 2015, 13:38
Complete lack of customer service
Firstly, FNB sent me notification that my card would expire - no problem, but without any confirmation, they sent it to the Westgate branch.<br> After taking this matter up with them, and demanding they courier the card to me, as per dialogue in one of their \Steve"ads - they sent the card to Key West"
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Mar 2015, 09:48Hello azureal,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657228.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657228.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Mar 2015, 09:48
Official
Hello azureal,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657228.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657228.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)