DF
Dale F

1 reviews | Active since Jan 2017

23 Feb 2017, 12:58

Complete disregard to the people that keeps it going

<p>Coming to collect forex at Sandton city .. 1 person during lunch time assisting. I have been waiting for close to an hour to get helped... Completely unacceptable.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Feb 2017, 13:13
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)