Complete disgust at FNB's service!!

<p>I have struggled for 3 weeks to receive my new cheque card. After 3 phone calls, 1 query, 2 complaints and trying to get hold of the useless courier company (their phone number is unavailable) I am still waiting for the manager to phone me back. I am moving and cannot pay for the carpet cleaning, I cannot purchase necessary items or even groceries. I have my car service on Monday which I cannot pay for and I cannot draw money. Out of the blue I get an SMS that my card is ready at ***x branch! WHICH BRANCH, FNB? And if I knew I had to drive all the way to the branch, after being told that the card is being delivered, I would have done so 3 weeks ago!!! I just opened a new home loan with you, so I am stuck with FNB. The first time I get such ********** service after being a loyal client for all my life. You have become a low level service provider!!! Please get a manager to phone me back and explain why my queries and complaints have been ignored. </p>