Complete breech of faith

Why do you take 3 days to answer my easy enquiry via secure internet banking messaging?<br> Your Premier Centre is a complete home of incompetence and Platinum banking a myth that offers no real benefit to customers. I have been a client of the bank since 1972. It's time to show longstanding customers like me some respect and catch a wakeup call.<br> <br> 5 days ago I organized transfer at a branch out of a money market trust account into my own FNB current account. Both FNB.<br> Finally after a complaint made 3 days to your Premier bankers that the funds had not cleared, you advise me that I still have to wait another business day(3 days to offer this huge insight).<br> I do not accept the ******* explanation that the \payment has to clear". The last time i performed this transaction the accounts were cleared in 24 hours so what has changed?<br> Please escalate this issue to someone who has an ounce of authority in your *********** bank. I cannot believe the incompetence and ************** against long standing customers being displayed by your bank.<br> Escalate this issue or read about yourselves in the Financial Mail soon.<br> 'GET THE POLICIES AND THE SERVICES RIGHT FIRST. CUSTOMER LOYALTY WILL FOLLOW'"""