MH
Manon H

1 reviews | Active since Nov 2019

19 Nov 2019, 09:55

Complete and utter lack of communication and customer care.

I opened up a Premier Fusion Account nearly 3 weeks ago. To date the account still has not be opened properly. I wasted so much airtime speaking to consultants who all tell me a different story. I have put in 2 complaints on the website and 3 requests to be called back however have never received any communication. I have ordered my card 3 times - which has never been received, but no problem has been communicated.

This is unacceptable. I have moved all my accounts to FNB.... BIG MISTAKE.

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